Time to Win. Did someone just score you a 9 or a 10? Ask your promoters to share their comments on social media, or to write an app store review. Or, invite them to join a referral program. Never forget to win back your Passives and Detractors.
Encourage promoters to refer a friend and reward them when their friends become customers. Our referral program suite covers all aspects. It’s a great means to turn your best clients into your best sales reps.
- Reward adequately (discounts, rebates, gift cards, coupons, sweepstakes, etc) referring customers for the endorsement, when referred friends become new customers.
- We enable multiple channels for customers to recommend effectively, including Email, Facebook, Linkedin, Google+, personal URLs.
- We will handle communications between promoters and their friends.
Online Reviews, Testimonials: Encourage promoters to share positive testimonials and/ or post online reviews on Google, Facebook, TripAdvisor.
Reduce Churn:Detractors and even passives are ready to leave you. We help you identify those detractors, the reasons behind their feelings and provide you with tools to help you gain their trust back.
Increase Sales:Double down on the levers that make your promoters love your company, and tackle the issues behind those that are dissatisfied. Your revenues will appreciate it.